Reviews | Experience | Sport Clips North Charleston

5

Carson M. | September 20, 2021
Google

Google
Overall Experience

"I had Julianne this morning who was amazing. I can't say anything less than an awesome experience th"

I had Julianne this morning who was amazing. I can't say anything less than an awesome experience that I would recommend to anyone looking for a fresh cut and a good conversation to go with it. From the moment I sat down we began talking about the mountains and the overall vibe that the rain brought in that connected us both to home. I felt I was talking to an old friend or a stylist I regularly see. I typically cut my own hair but today wanted to try something different. She listened and gave me a great recommendation. I haven't seen my hair look this good in a long time. Overall experience 10/10 and will go back.

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Carson, thank you for the kind words! We're very happy to hear you had a great visit with us and hope to see you again next time!

5

Grant B. | June 19, 2021
Google

Google
Overall Experience

"The experience was really amazing I had an excellent time the haircut was absolutely the best and th"

The experience was really amazing I had an excellent time the haircut was absolutely the best and the service was outstanding I really enjoyed the hot towel that was my favorite.

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Grant, thank you for the kind words! We're very happy to hear you had a great visit with us and hope to see you again next time!

1

Scott Zorn. | May 12, 2021
Google

Google
Overall Experience

"I have no complaint against the employees as they are just following these ridiculous guidelines. T"

I have no complaint against the employees as they are just following these ridiculous guidelines. There is no where else where my 4 year old child is expected to keep a mask on other than the airport. Then to top it off, customers are not allowed to use the restroom. I have read review after review and there are not many positive things said about this establishment. Lastly, due to these ungodly expectations set forth by this company, I was not even offered to sit with my 4 year old while getting his haircut and wearing a mask that no other establishment forces him to wear. Thank you for making this experience one to remember.

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Scott, thank you for letting us know about your visit with us. We're sorry to hear you did not have a great experience with us and appreciate the feedback on our COVID guidelines as they are not easy for everyone. We're hoping the guidelines will be changing soon as the CDC is relaxing it's rules with safety precautions, and we all look forward to it.

29397517

Laura Teneth. | January 28, 2021
Google

Google
Overall Experience

"Hello Reviews team, My name is Laura and I’m working for FirstMan, I just made an audit of your we"

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Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Laura, thank you for the kind words! We're very happy to hear you had a great experience with us and hope to see you again soon!

1

Clinton M. | August 16, 2020
Google

Google
Overall Experience

"I usually get the double MVP - I was told that the towel was no longer offered - that’s fine. I"

I usually get the double MVP - I was told that the towel was no longer offered - that’s fine. I e already spent 20 minutes driving there - Then you are told that You have to purchase an MVP regardless of whether you want it or not? BUT - You don’t get an MVP. You just get to pay for one. I don’t think so. I’ll take my business elsewhere but thanks for wasting my time.

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Clinton, thank you for taking the time to let us know about your visit with us. We do our best to give every client who walks through our door a great experience and we're sorry to hear yours was not. Again, thank you for your feedback, it will be immensely helpful.

5

Meredith Stewart. | June 30, 2019
Google

Google
Overall Experience

"Great atmosphere!! Get the double MVP it is awesome!"

Great atmosphere!! Get the double MVP it is awesome!

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Meredith, thank you for the kind words! We're very happy to hear you had a great visit with us and hope to see you again soon!

1

Justin H. | January 27, 2019
Google

Google
Overall Experience

"I’m done attempting to patronize this location. I used to come here no problem. Then within the last"

I’m done attempting to patronize this location. I used to come here no problem. Then within the last 6 months I’ve walked out at least 3 times due to long waits. All but one of my haircuts have been great here (the bad one was my fault for not being clear). The ladies are nice enough and the service is decent, if you can get in. Checking in online or in the store, it really doesn’t matter, you’ll be waiting 45 to an hour. The last straw for me was today; I saw there was a 53 minute wait for a stylist I liked. So I checked in online (I refuse to go to the store without using online check in now, I’ve been burned too many times) and continued to shop. I even checked the box that would text me when the stylist I wanted is almost ready for me (so I wouldn’t keep them waiting...). I showed up a little early and took my seat, after a few minutes a different stylist called me up and told me that stylist isn’t even in today! The kicker? On the way to my vehicle, I got a text that said “my stylist would be ready for me in the next 10 minutes, thanks for choosing Sports Clips!” If you’re reading the reviews, please notice how many mention the fact that this store can not figure out the check in system. Or maybe it’s just me. I doubt this place will miss my $30 every month and I hope this review doesn’t effect the stylists as I’ve had mostly excellent service. Either way, I’m done with this company. Please don’t respond by thanking me for my review, unless you can refund my time I’m not interested.

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Justin, thank you for your feedback. We do our best to give every client who walks through our door a great experience and we're sorry to hear yours was not. Thank you again for this input as it will help us further improve our services.

1

Alex W. | November 30, 2018
Google

Google
Overall Experience

"I showed up to get my hair cut and there was a 7 minute wait and one guy ahead of me. The hair dress"

I showed up to get my hair cut and there was a 7 minute wait and one guy ahead of me. The hair dresser took him back and cut his hair and afterwards, they were chatting and he was showing the hair dresser pictures on his phone. This lasted like 10 mins or so and then she brought him up front to pay. But they continued to talk and what not for another 10-15 minutes. And then when he finally left, she just disappeared! She didn’t even take me back. I ended up having to leave because I had to get to work and ran out of time!

1

Terry J. | June 22, 2018
Google

Google
Overall Experience

"Stopped at lunch today to get a haircut. A client was paying and walked out as I walked in. Anothe"

Stopped at lunch today to get a haircut. A client was paying and walked out as I walked in. Another client was getting a haircut, and there was no one waiting. The employee that assisted the initial client walked to the back. A third employee looked to be there just to help clean. I sat in the waiting area for 12 minutes. The first employee never came out the back. The second finished giving a haircut, rang the customer out, then walked to the back. After another 5 minutes, no one had come back up front, and the 3rd employee was sweeping the hair off the ground. During this time, no one said anything to me. Being told "it will be just a moment", or anything to acknowledge I was there would have been appreciated. After this, I finally walked out. I have never had this issue at any other location. I have always preferred this one due to the location, and the prior staff has been great. However, after today, I will not be returning to this location. If I do continue to use SportsClips, I will go elsewhere.

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Thank you for taking the time to send us a review. We certainly apologize you did not have a a great experience with us. We will use your feedback here to rectify these issues at our location and, again, thank you for your feedback.

5

Angie R. | November 8, 2017
Google

Google
Overall Experience

"Awesome experience for my son! The MVP was awesome!"

Awesome experience for my son! The MVP was awesome!

Overall Experience Reviews For Sport Clips Haircuts of North Charleston - Northwoods

Carson M. | September 20, 2021 Google Google Overall Experience

Grant B. | June 19, 2021 Google Google Overall Experience

Scott Zorn. | May 12, 2021 Google Google Overall Experience

Laura Teneth. | January 28, 2021 Google Google Overall Experience

Clinton M. | August 16, 2020 Google Google Overall Experience

Meredith Stewart. | June 30, 2019 Google Google Overall Experience

Justin H. | January 27, 2019 Google Google Overall Experience

Alex W. | November 30, 2018 Google Google Overall Experience

Terry J. | June 22, 2018 Google Google Overall Experience

Angie R. | November 8, 2017 Google Google Overall Experience

Carson M. | September 20, 2021
Google

Google
Overall Experience

Grant B. | June 19, 2021
Google

Google
Overall Experience

Scott Zorn. | May 12, 2021
Google

Google
Overall Experience

Laura Teneth. | January 28, 2021
Google

Google
Overall Experience

Clinton M. | August 16, 2020
Google

Google
Overall Experience

Meredith Stewart. | June 30, 2019
Google

Google
Overall Experience

Justin H. | January 27, 2019
Google

Google
Overall Experience

Alex W. | November 30, 2018
Google

Google
Overall Experience

Terry J. | June 22, 2018
Google

Google
Overall Experience

Angie R. | November 8, 2017
Google

Google
Overall Experience