Overall Experience Reviews For Sport Clips Haircuts of North Charleston - Northwoods

I usually get the double MVP - I was told that the towel was no longer offered - that’s fine. I e already spent 20 minutes driving there - Then you are told that You have to purchase an MVP regardless of whether you want it or not? BUT - You don’t get an MVP. You just get to pay for one. I don’t think so. I’ll take my business elsewhere but thanks for wasting my time.

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Clinton, thank you for taking the time to let us know about your visit with us. We do our best to give every client who walks through our door a great experience and we're sorry to hear yours was not. Again, thank you for your feedback, it will be immensely helpful.

Great atmosphere!! Get the double MVP it is awesome!

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Meredith, thank you for the kind words! We're very happy to hear you had a great visit with us and hope to see you again soon!

I’m done attempting to patronize this location. I used to come here no problem. Then within the last 6 months I’ve walked out at least 3 times due to long waits. All but one of my haircuts have been great here (the bad one was my fault for not being clear). The ladies are nice enough and the service is decent, if you can get in. Checking in online or in the store, it really doesn’t matter, you’ll be waiting 45 to an hour. The last straw for me was today; I saw there was a 53 minute wait for a stylist I liked. So I checked in online (I refuse to go to the store without using online check in now, I’ve been burned too many times) and continued to shop. I even checked the box that would text me when the stylist I wanted is almost ready for me (so I wouldn’t keep them waiting...). I showed up a little early and took my seat, after a few minutes a different stylist called me up and told me that stylist isn’t even in today! The kicker? On the way to my vehicle, I got a text that said “my stylist would be ready for me in the next 10 minutes, thanks for choosing Sports Clips!” If you’re reading the reviews, please notice how many mention the fact that this store can not figure out the check in system. Or maybe it’s just me. I doubt this place will miss my $30 every month and I hope this review doesn’t effect the stylists as I’ve had mostly excellent service. Either way, I’m done with this company. Please don’t respond by thanking me for my review, unless you can refund my time I’m not interested.

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Justin, thank you for your feedback. We do our best to give every client who walks through our door a great experience and we're sorry to hear yours was not. Thank you again for this input as it will help us further improve our services.