Overall Experience Reviews For Sport Clips Haircuts of North Charleston - Northwoods

Great atmosphere!! Get the double MVP it is awesome!

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Meredith, thank you for the kind words! We're very happy to hear you had a great visit with us and hope to see you again soon!

I’m done attempting to patronize this location. I used to come here no problem. Then within the last 6 months I’ve walked out at least 3 times due to long waits. All but one of my haircuts have been great here (the bad one was my fault for not being clear). The ladies are nice enough and the service is decent, if you can get in. Checking in online or in the store, it really doesn’t matter, you’ll be waiting 45 to an hour. The last straw for me was today; I saw there was a 53 minute wait for a stylist I liked. So I checked in online (I refuse to go to the store without using online check in now, I’ve been burned too many times) and continued to shop. I even checked the box that would text me when the stylist I wanted is almost ready for me (so I wouldn’t keep them waiting...). I showed up a little early and took my seat, after a few minutes a different stylist called me up and told me that stylist isn’t even in today! The kicker? On the way to my vehicle, I got a text that said “my stylist would be ready for me in the next 10 minutes, thanks for choosing Sports Clips!” If you’re reading the reviews, please notice how many mention the fact that this store can not figure out the check in system. Or maybe it’s just me. I doubt this place will miss my $30 every month and I hope this review doesn’t effect the stylists as I’ve had mostly excellent service. Either way, I’m done with this company. Please don’t respond by thanking me for my review, unless you can refund my time I’m not interested.

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Justin, thank you for your feedback. We do our best to give every client who walks through our door a great experience and we're sorry to hear yours was not. Thank you again for this input as it will help us further improve our services.

I showed up to get my hair cut and there was a 7 minute wait and one guy ahead of me. The hair dresser took him back and cut his hair and afterwards, they were chatting and he was showing the hair dresser pictures on his phone. This lasted like 10 mins or so and then she brought him up front to pay. But they continued to talk and what not for another 10-15 minutes. And then when he finally left, she just disappeared! She didn’t even take me back. I ended up having to leave because I had to get to work and ran out of time!