Overall Experience Reviews For Sport Clips Haircuts of North Charleston - Northwoods

I showed up to get my hair cut and there was a 7 minute wait and one guy ahead of me. The hair dresser took him back and cut his hair and afterwards, they were chatting and he was showing the hair dresser pictures on his phone. This lasted like 10 mins or so and then she brought him up front to pay. But they continued to talk and what not for another 10-15 minutes. And then when he finally left, she just disappeared! She didn’t even take me back. I ended up having to leave because I had to get to work and ran out of time!

Stopped at lunch today to get a haircut. A client was paying and walked out as I walked in. Another client was getting a haircut, and there was no one waiting. The employee that assisted the initial client walked to the back. A third employee looked to be there just to help clean. I sat in the waiting area for 12 minutes. The first employee never came out the back. The second finished giving a haircut, rang the customer out, then walked to the back. After another 5 minutes, no one had come back up front, and the 3rd employee was sweeping the hair off the ground. During this time, no one said anything to me. Being told "it will be just a moment", or anything to acknowledge I was there would have been appreciated. After this, I finally walked out. I have never had this issue at any other location. I have always preferred this one due to the location, and the prior staff has been great. However, after today, I will not be returning to this location. If I do continue to use SportsClips, I will go elsewhere.

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Thank you for taking the time to send us a review. We certainly apologize you did not have a a great experience with us. We will use your feedback here to rectify these issues at our location and, again, thank you for your feedback.

Awesome experience for my son! The MVP was awesome!