Reviews | Experience | Sport Clips North Charleston

29397517

Laura Teneth. | January 28, 2021
Google

Google
Overall Experience

"Hello Reviews team, My name is Laura and I’m working for FirstMan, I just made an audit of your we"

Hello Reviews team, My name is Laura and I’m working for FirstMan, I just made an audit of your website haircutmennorthwoodsnorthcharlestonsc.com and find out that you can really increase your traffic and sales with a better ranking on search engines. Just like your competition does. At Firstman we handle your SEO from A to Z for just just 69$ / month. You can try it just here : https://bit.ly/339Uz8o I look forward working with you and if you have any question, I’ll be happy to help. You can reach out to me at hello@firstman.co Best regards, Laura from FirstMan.co

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Laura, thank you for the kind words! We're very happy to hear you had a great experience with us and hope to see you again soon!

1

Clinton M. | August 16, 2020
Google

Google
Overall Experience

"I usually get the double MVP - I was told that the towel was no longer offered - that’s fine. I"

I usually get the double MVP - I was told that the towel was no longer offered - that’s fine. I e already spent 20 minutes driving there - Then you are told that You have to purchase an MVP regardless of whether you want it or not? BUT - You don’t get an MVP. You just get to pay for one. I don’t think so. I’ll take my business elsewhere but thanks for wasting my time.

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Clinton, thank you for taking the time to let us know about your visit with us. We do our best to give every client who walks through our door a great experience and we're sorry to hear yours was not. Again, thank you for your feedback, it will be immensely helpful.

5

Meredith Stewart. | June 30, 2019
Google

Google
Overall Experience

"Great atmosphere!! Get the double MVP it is awesome!"

Great atmosphere!! Get the double MVP it is awesome!

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Meredith, thank you for the kind words! We're very happy to hear you had a great visit with us and hope to see you again soon!

1

Justin H. | January 27, 2019
Google

Google
Overall Experience

"I’m done attempting to patronize this location. I used to come here no problem. Then within the last"

I’m done attempting to patronize this location. I used to come here no problem. Then within the last 6 months I’ve walked out at least 3 times due to long waits. All but one of my haircuts have been great here (the bad one was my fault for not being clear). The ladies are nice enough and the service is decent, if you can get in. Checking in online or in the store, it really doesn’t matter, you’ll be waiting 45 to an hour. The last straw for me was today; I saw there was a 53 minute wait for a stylist I liked. So I checked in online (I refuse to go to the store without using online check in now, I’ve been burned too many times) and continued to shop. I even checked the box that would text me when the stylist I wanted is almost ready for me (so I wouldn’t keep them waiting...). I showed up a little early and took my seat, after a few minutes a different stylist called me up and told me that stylist isn’t even in today! The kicker? On the way to my vehicle, I got a text that said “my stylist would be ready for me in the next 10 minutes, thanks for choosing Sports Clips!” If you’re reading the reviews, please notice how many mention the fact that this store can not figure out the check in system. Or maybe it’s just me. I doubt this place will miss my $30 every month and I hope this review doesn’t effect the stylists as I’ve had mostly excellent service. Either way, I’m done with this company. Please don’t respond by thanking me for my review, unless you can refund my time I’m not interested.

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Justin, thank you for your feedback. We do our best to give every client who walks through our door a great experience and we're sorry to hear yours was not. Thank you again for this input as it will help us further improve our services.

1

Alex W. | November 30, 2018
Google

Google
Overall Experience

"I showed up to get my hair cut and there was a 7 minute wait and one guy ahead of me. The hair dress"

I showed up to get my hair cut and there was a 7 minute wait and one guy ahead of me. The hair dresser took him back and cut his hair and afterwards, they were chatting and he was showing the hair dresser pictures on his phone. This lasted like 10 mins or so and then she brought him up front to pay. But they continued to talk and what not for another 10-15 minutes. And then when he finally left, she just disappeared! She didn’t even take me back. I ended up having to leave because I had to get to work and ran out of time!

1

Terry J. | June 22, 2018
Google

Google
Overall Experience

"Stopped at lunch today to get a haircut. A client was paying and walked out as I walked in. Anothe"

Stopped at lunch today to get a haircut. A client was paying and walked out as I walked in. Another client was getting a haircut, and there was no one waiting. The employee that assisted the initial client walked to the back. A third employee looked to be there just to help clean. I sat in the waiting area for 12 minutes. The first employee never came out the back. The second finished giving a haircut, rang the customer out, then walked to the back. After another 5 minutes, no one had come back up front, and the 3rd employee was sweeping the hair off the ground. During this time, no one said anything to me. Being told "it will be just a moment", or anything to acknowledge I was there would have been appreciated. After this, I finally walked out. I have never had this issue at any other location. I have always preferred this one due to the location, and the prior staff has been great. However, after today, I will not be returning to this location. If I do continue to use SportsClips, I will go elsewhere.

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Thank you for taking the time to send us a review. We certainly apologize you did not have a a great experience with us. We will use your feedback here to rectify these issues at our location and, again, thank you for your feedback.

5

Angie R. | November 8, 2017
Google

Google
Overall Experience

"Awesome experience for my son! The MVP was awesome!"

Awesome experience for my son! The MVP was awesome!

1

Chris M. | October 13, 2017
Google

Google
Overall Experience

"Just walked out. Waited an hour for a haircut. Watched everyone in front of me leave and I was the o"

Just walked out. Waited an hour for a haircut. Watched everyone in front of me leave and I was the only person left in the waiting room. Still waited and waited for someone to call me back to get my haircut. Got tired of waiting awkwardly.

Overall Experience Reviews For Sport Clips Haircuts of North Charleston - Northwoods

Laura Teneth. | January 28, 2021 Google Google Overall Experience

Clinton M. | August 16, 2020 Google Google Overall Experience

Meredith Stewart. | June 30, 2019 Google Google Overall Experience

Justin H. | January 27, 2019 Google Google Overall Experience

Alex W. | November 30, 2018 Google Google Overall Experience

Terry J. | June 22, 2018 Google Google Overall Experience

Angie R. | November 8, 2017 Google Google Overall Experience

Chris M. | October 13, 2017 Google Google Overall Experience

Laura Teneth. | January 28, 2021
Google

Google
Overall Experience

Clinton M. | August 16, 2020
Google

Google
Overall Experience

Meredith Stewart. | June 30, 2019
Google

Google
Overall Experience

Justin H. | January 27, 2019
Google

Google
Overall Experience

Alex W. | November 30, 2018
Google

Google
Overall Experience

Terry J. | June 22, 2018
Google

Google
Overall Experience

Angie R. | November 8, 2017
Google

Google
Overall Experience

Chris M. | October 13, 2017
Google

Google
Overall Experience