HairCut Reviews For Sport Clips Haircuts of North Charleston - Northwoods

Haircut was fine but my complaint was that I was asked did I know the price and which I replied yes because at the other stores in my area I get the triple play , she told me that this place did MVP which was $25.00 and that included haircut shampoo , hot face towel , and neck - shoulder massage but told her I didn't want a neck - shoulder massage only a shampoo and was told it was still $25.00 . Now I haven't been to Sports Clip in about 6 months so I went online to see if this was the only haircut and on the website it still offers 3 types of services . I feel I was not being told the truth and this is why I am giving a bad review .

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Steve, thank you for taking the time to let us know about your visit with us. We do our best to give every client who walks through our door a great experience and we're sorry to hear yours was not. Again, thank you for your feedback, it will be immensely helpful.

Wish I could give no stars. Checked in online with a 40 minute wait 1/6/19. Showed up at the given time and proceeded to wait another hour. Then they start letting people in and going in front of me. Left and called the store manager, who provided nothing but excuses. Refuse to go here or to another branch of this awful chain.

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Joshua, thank you for your review. We do our best to give every client a great experience and we're sorry to hear yours was not. Thank you again for your feedback as it will be helpful.

Honestly, I wouldn’t even give this location a 1 star. I sat there and waited for over 20 minutes to not even be acknowledged by any of the employees. I was the only one in the waiting area. There were 3 ladies on the floor, one left for the day, the other one went to the back & never came back out. The third one, continue to cut someone’s hair. A bunch of people started coming in, the 3 lady finished the haircut and cleaned up the hair on the floor. She came to the front counter and called a gentleman’s name. I said, hold on, I was next. She said, “No” he scheduled online. I told them, I’m leaving, I’ll just come back another day. I thought I was next since I was the only one there the whole time-considering, I have already been sitting there for now 30 minutes this guy walks in and gets to go in front of me... needless to say, I walked out and felt the need to tell my story. For corporate who may be reviewing this poor review, my suggestion would be to change Your policy and to acknowledge that some people choose to walk in for service and not do everything by the Internet. I will not be returning to this franchise, as I have now experienced the best service, appreciation, acknowledgment, Free BEER at Jeri’s Old School barbershop on Highway 78..Highly recommended

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Andy, thank you for taking the time to send us a review. We're sorry to hear you did not have a great experience with us but appreciate the input on your recent visit. Thanks again.