Reviews For Sport Clips Haircuts of North Charleston - Northwoods

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1 rating

Honestly, I wouldn’t even give this location a 1 star. I sat there and waited for over 20 minutes to not even be acknowledged by any of the employees. I was the only one in the waiting area. There were 3 ladies on the floor, one left for the day, the other one went to the back & never came back out. The third one, continue to cut someone’s hair. A bunch of people started coming in, the 3 lady finished the haircut and cleaned up the hair on the floor. She came to the front counter and called a gentleman’s name. I said, hold on, I was next. She said, “No” he scheduled online. I told them, I’m leaving, I’ll just come back another day. I thought I was next since I was the only one there the whole time-considering, I have already been sitting there for now 30 minutes this guy walks in and gets to go in front of me... needless to say, I walked out and felt the need to tell my story. For corporate who may be reviewing this poor review, my suggestion would be to change Your policy and to acknowledge that some people choose to walk in for service and not do everything by the Internet. I will not be returning to this franchise, as I have now experienced the best service, appreciation, acknowledgment, Free BEER at Jeri’s Old School barbershop on Highway 78..Highly recommended

1 rating

Stopped at lunch today to get a haircut. A client was paying and walked out as I walked in. Another client was getting a haircut, and there was no one waiting. The employee that assisted the initial client walked to the back. A third employee looked to be there just to help clean. I sat in the waiting area for 12 minutes. The first employee never came out the back. The second finished giving a haircut, rang the customer out, then walked to the back. After another 5 minutes, no one had come back up front, and the 3rd employee was sweeping the hair off the ground. During this time, no one said anything to me. Being told "it will be just a moment", or anything to acknowledge I was there would have been appreciated. After this, I finally walked out. I have never had this issue at any other location. I have always preferred this one due to the location, and the prior staff has been great. However, after today, I will not be returning to this location. If I do continue to use SportsClips, I will go elsewhere.

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Thank you for taking the time to send us a review. We certainly apologize you did not have a a great experience with us. We will use your feedback here to rectify these issues at our location and, again, thank you for your feedback.

5 rating

Awesome experience for my son! The MVP was awesome!

Rated 2.0 out of 5.0 based on 4 Client reviews

1
Andy C. | November 4, 2018 Haircut

" Honestly, I wouldn’t even give this location a 1 star. I sat there and waited for over 20 minutes "

1
Terry J. | June 22, 2018 Overall Experience

"Stopped at lunch today to get a haircut. A client was paying and walked out as I walked in. Anothe"

5
Angie R. | November 8, 2017 Overall Experience

"Awesome experience for my son! The MVP was awesome!"

1
Chris M. | October 13, 2017 Overall Experience

"Just walked out. Waited an hour for a haircut. Watched everyone in front of me leave and I was the o"