Reviews For Sport Clips Haircuts of North Charleston - Northwoods

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1 rating

Wish I could give no stars. Checked in online with a 40 minute wait 1/6/19. Showed up at the given time and proceeded to wait another hour. Then they start letting people in and going in front of me. Left and called the store manager, who provided nothing but excuses. Refuse to go here or to another branch of this awful chain.

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Joshua, thank you for your review. We do our best to give every client a great experience and we're sorry to hear yours was not. Thank you again for your feedback as it will be helpful.

1 rating

I showed up to get my hair cut and there was a 7 minute wait and one guy ahead of me. The hair dresser took him back and cut his hair and afterwards, they were chatting and he was showing the hair dresser pictures on his phone. This lasted like 10 mins or so and then she brought him up front to pay. But they continued to talk and what not for another 10-15 minutes. And then when he finally left, she just disappeared! She didn’t even take me back. I ended up having to leave because I had to get to work and ran out of time!

1 rating

Honestly, I wouldn’t even give this location a 1 star. I sat there and waited for over 20 minutes to not even be acknowledged by any of the employees. I was the only one in the waiting area. There were 3 ladies on the floor, one left for the day, the other one went to the back & never came back out. The third one, continue to cut someone’s hair. A bunch of people started coming in, the 3 lady finished the haircut and cleaned up the hair on the floor. She came to the front counter and called a gentleman’s name. I said, hold on, I was next. She said, “No” he scheduled online. I told them, I’m leaving, I’ll just come back another day. I thought I was next since I was the only one there the whole time-considering, I have already been sitting there for now 30 minutes this guy walks in and gets to go in front of me... needless to say, I walked out and felt the need to tell my story. For corporate who may be reviewing this poor review, my suggestion would be to change Your policy and to acknowledge that some people choose to walk in for service and not do everything by the Internet. I will not be returning to this franchise, as I have now experienced the best service, appreciation, acknowledgment, Free BEER at Jeri’s Old School barbershop on Highway 78..Highly recommended

Reply from Sport Clips Haircuts of North Charleston - Northwoods:
Hey Andy, thank you for taking the time to send us a review. We're sorry to hear you did not have a great experience with us but appreciate the input on your recent visit. Thanks again.

Rated 1.7 out of 5.0 based on 6 Client reviews

1
Joshua W. | January 6, 2019 Haircut

"Wish I could give no stars. Checked in online with a 40 minute wait 1/6/19. Showed up at the given t"

1
Alex W. | November 30, 2018 Overall Experience

"I showed up to get my hair cut and there was a 7 minute wait and one guy ahead of me. The hair dress"

1
Andy C. | November 4, 2018 Haircut

" Honestly, I wouldn’t even give this location a 1 star. I sat there and waited for over 20 minutes "

1
Terry J. | June 22, 2018 Overall Experience

"Stopped at lunch today to get a haircut. A client was paying and walked out as I walked in. Anothe"

5
Angie R. | November 8, 2017 Overall Experience

"Awesome experience for my son! The MVP was awesome!"

1
Chris M. | October 13, 2017 Overall Experience

"Just walked out. Waited an hour for a haircut. Watched everyone in front of me leave and I was the o"